Savery Transport Finance Limited

Customer Grievance

All disputes arising out of the decisions of the functionaries in relation to the products and services shall be heard and disposed off at least at the next higher level. Therefore, the following 'Grievances Redressal Mechanism' is put in place.

If you have any complaint/grievance, Kindly contact:

The General Manager

Savery Transport Finance Ltd
Ahuja Towers,3rdFloor,No:42/16,
ThiruVenkataswamy Road(West)
R.S.Puram,Coimbatore-641 002.
Tel:0422-4366937,4366938
Email:shriramtradefin@yahoo.co.in

If you desire to escalate your complaint/grievance to senior level. The customer may send a written communication to office of the Company at the following address:

Grievance Redressal Officer

Savery Transport Finance Ltd
“SPL SriramNivas” 3rd Floor,
No:38, Venkatakrishna Road, Mandaveli,
Chennai-600028.
Tel: 044-42089091,42035338
Email:saveryfinance@yahoo.com, care@savery.co.in

If the complaint/grievance is not redressed within a period of one month, the customer may appeal to:

The Company shall be responding to the complaints within a maximum period of 30 days from the date of receipt of the complaint. If the customer has not received any response within 30 days or if the customer is not satisfied with the response, then he/she may raise a complaint with the Reserve Bank of India either through RBI CMS Portal or RBI Contact Centre as given below:-