Customer Grievance
All disputes arising out of the decisions of the functionaries in relation to the products and services shall be heard and disposed off at least at the next higher level. Therefore, the following 'Grievances Redressal Mechanism' is put in place.
If you have any complaint/grievance, Kindly contact:
General Manager,
Savery Transport Finance Ltd
Ahuja Towers,3rdFloor,No:42/16,
ThiruVenkataswamy Road(West)
R.S.Puram,Coimbatore-641 002.
Tel:0422-4366937,4366938
Email:shriramtradefin@yahoo.co.in
If you desire to escalate your complaint/grievance to senior level, please write to:
Chief Financial Officer,
Savery Transport Finance Ltd
“SPL SriramNivas” 3rd Floor,
No:38, Venkatakrishna Road, Mandaveli,
Chennai-600028.
Tel: 044-42089091,42035338
Email:saveryfinance@yahoo.com, care@savery.co.in
If the complaint/grievance is not redressed within a period of one month, the customer may appeal to:
The General Manager,
Department of Non-Banking Supervision,
Reserve Bank of India,
Chennai Regional Office,
Fort Glacis, Rajaji Salai,
Chennai-600 001, India.
Tel: +91 44 25361631
Email: dnbs@rbi.org.in
